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Community Energy Specialist

The housing/property management occupation is customer facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. This work must comply with contractual, statutory and legal regulations and approved Codes of Practice.

The work is varied and often includes addressing complex people related matters (for example supporting people to live independently) as well as property related responsibilities. The role incorporates a degree of lone working with minimum supervision whilst predominantly working within the wider organisation / team, communities and external partners. 

Housing and property management professionals are proactive in finding solutions to problems and identifying areas for improvement. They take individual responsibility for the quality and accuracy of their work and its administration.  At Level 3 some housing/property professionals may also have supervisory responsibility for other people.

The apprenticeship prepares an individual for a range of general housing/property management duties leading to operational or specialist roles. 

Job roles can include:

  • Housing Officer or Neighbourhood Officer (for example Anti-social behaviour, resident involvement, Tenancy sustainment, Homelessness, Repairs, Sheltered Housing)
  • Neighbourhood Co-ordinator / Advisor
  • Lettings Officer / Allocations Officer / Tenancy Officer / Income Management Officer
  • Leasehold Management Officer, Private Sector Housing Officer, Strategic Housing Officer, Property Manager
  • Negotiator/Senior Negotiator

Modes of delivery available

On-site at employer or off-site at any of our Impact Academy training centres
Appropriate sites
Via e-learning, e-portfolio and webinar through our e-learning platform
Tutor visits on-site at employer
Telephone and e-mail support

Delivery Model

A typical delivery model for the CES L3 standard is 24 months in duration.

Included in the delivery model:

  • Knowledge requirements
  • Skills requirements
  • Behaviour requirements
  • Portfolio of evidence
  • Preparation for End Point Assessment (including mock practical task, mock knowledge test and mock interview)

Our aim is to support organisations to 
develop talent  
for a greener future

We specialise in Energy and supporting individuals with a desire to pursue a career in the Energy sector, including being the first national energy apprenticeship training provider offering Junior Energy Manager Level 3. We work with some of the UK’s top organisations in the public sector, construction and travel.